Frequently asked questions
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When will my order be delivered?
Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-5 business days. You will receive an e-mail after ordering with more information about the delivery.
Can I Return my product?
The warranty period varies depending on the product type and condition.In case of a manufacturing defect, the item will be replaced (if available) or a full refund will be issued.
I would like to speak with the customer service. How can I get in touch?
You can reach us 24/7 via WhatsApp and Email, and during official working hours through our phone line.
What can I do if my item (or part of it) is damaged?
Please record a video while unboxing your order to secure your rights.
This will help in case the product is damaged during shipping.
How can I track my order
After your order is shipped, you will receive a tracking number via email or WhatsApp, which you can use to follow your shipment in real-time.
What payment methods do you accept
We accept various payment methods including instapay, cash on delivery (where available), and mobile wallets.
Do your products come with a warranty
Yes, all our products include a warranty. The duration varies depending on the product type and condition.